FAQs final
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Do you accept insurance? 


Yes.  We are in-network providers for Blue Cross and Blue Shield of Alabama and are out-of-network providers for other insurance companies. Whether we are in-network or out-of-network with your provider, we are happy to check your insurance benefits and to submit your bill to your insurance company for your services.  We understand how frustrating insurance matters can be and we are here to help.

“I’m not sure about this whole therapy thing. Aren’t people who do therapy weak or ‘crazy’?”

No. Quite the opposite. It takes real courage to face problems. Our clients are admirable and impressive individuals who are wise to get help. Life issues and mental health problems are real, common, and treatable.

“What’s the difference between talking to a therapist versus talking to my best friend or family?”

Your therapy is all about you. Relationships with friends and family are generally reciprocal. Meaning, the needs and expectations of the other person are as much a part of the dynamic as your own. In therapy, YOU ARE IT. Your needs and your expectations are our focus. Therapy offers confidentiality also. You can share everything in a safe, caring place where you are accepted and respected.

Your therapist is a qualified, highly skilled professional. Achieving LPC licensure typically  takes seven years of college, three years of pre-licensure clinical supervision, and passing the National Counselor Exam.  Once licensed, your therapist is required to acquire continuing education for as long as she holds a license. During therapy, different conversational methods will be used. Evidence from current and stringent research in behavioral sciences supports the validity, benefits and effectiveness of the therapeutic conversational techniques that will be used in therapy sessions.

“How does therapy work? What will we do in sessions?”

We will start by talking about why you are seeking therapy and the things that you want to work on.  We will discuss what is most important to you in life and what your aspirations are for the future.  We will explore the things that are getting in your way of living the life you want to live; consider what “your best life” would look like; and set goals to help you get there.  We will work to identify your strengths as well as the areas in which you seem to struggle. We will “do therapy” depending on the goals we develop and your individual needs and desires. Most people appreciate therapy, and most people have very good outcomes: Good therapy works.

“Will we do therapy on-line or in person?”

We offer therapy both on-line (via telehealth) and in person. Many clients choose to do telehealth and some prefer to meet in person.  You and your therapist will decide which method will work best for you. We can discuss this prior to your first meeting.  We enjoy and value both methods of service delivery.


“What if I just take medication, or what if I don’t want to take medication?”

Decisions about medication are important and every person’s needs and desires are different. If you need a medication evaluation, a medical doctor can provide that and advise you about prescriptions. There are those people who decide it is best to use both medication and therapy. Other people choose to do therapy without medication.  Most people do not get maximum benefit using medication alone, but that is your choice. Keep in mind that a therapist listens, teaches, interacts, and explores with you which can be an important factor in helping you reach your goals.


“How long will I be in therapy?”


The length of therapy depends on several factors.  If you are committed to attending your sessions and working on your problems, you will make progress more quickly.  The complexity of issues may also affect the length of therapy. Simply stated, some things get better faster than others.  What we uncover as we work together may have an impact. Sometimes, what initially seems like a complex problem turns out to be simpler than it first appeared and resolves more quickly than anticipated.  Sometimes the opposite is true and therapy takes longer than was initially estimated.


“I want to get the most out of therapy. What can I do to help?”


You can do so much! Your decision to move in a direction toward health and healing is the first and most important step. For optimal results, recognize that this is YOUR therapy: your motivation, your participation, and your regular attendance are essential for the most effective and desirable results. At Still Waters, your therapist will continually ask for your input and feedback. She will encourage, guide and ask for your honest responses. Therapy is teamwork. It takes practice. Practice makes Progress. Progress means, “forward or onward movement toward a destination.”  We would love to travel that road with you!